Find answers about holiday camps and school tours at Sugar Bay in Zinkwazi Beach.
Planning your child’s first stay? Start with our first-time parent guide, then use the questions below for detailed arrangements. Select Holiday Camps for an independent family booking; school-tour arrangements are covered separately.
Holiday Camps
Ages, arriving without a friend and settling in.
Sugar Bay is a children’s sleepover holiday camp for ages 7–17 in Zinkwazi Beach, on KwaZulu-Natal’s North Coast. Campers stay in wooden cabins and choose from over 100 activities. Our trained counselors are the staff who lead activities and look after campers throughout their stay.
Families can book holiday camps independently. School tours are arranged separately through the school.
Consider how your child feels about sleeping away from home, sharing a cabin and asking an adult for help. A sleepover with someone they know can help you understand how they manage being away; it is not a requirement for attending camp.
If they are unsure, talk with our bookings team about their age, experience away from home and particular worries.
Yes. Your child can attend without a friend or sibling. Counselors introduce them to their cabin group, play name games, show them around and help them unpack. They explain the programme and camp rules so campers know what to expect.
Cabin games and shared activities give campers opportunities to get to know one another.
If your child is worried about arriving alone, tell the bookings team before camp so you can discuss their concerns.
Your child does not need to be outgoing or sporty. They can choose activities that interest them, with counselors helping them join in and meet other campers. Supervised quiet time provides a break during the day.
For a nervous first-time camper, a smaller session outside peak periods may be a good option. Our bookings team can explain the expected group size. If anxiety affects everyday activities or your child needs specific support, arrange an individual discussion before booking.
Counselors help a homesick camper find activities they enjoy, spend time with their cabin group and get enough rest. They listen to what is worrying the child and involve senior staff when more support is needed.
Parents are contacted directly if their child is unhappy or unwell. You can also phone the office for an update. Tell us beforehand about any bedtime worries or previous difficulties staying away from home.
Yes. Campers can attend up to age 17 and are grouped by grade, so teenagers share cabin life with campers of similar ages. They choose between activities such as surfing, BMX, climbing, creative projects and team sports.
Teenagers can develop skills in activities they enjoy and work towards higher levels in our certified activity programme. Activity choice and learning new skills give them room to make their own decisions within camp’s supervision and safety rules.
Choosing activities, looking after belongings and staying away from home give your child chances to practise independence. Shared meals, cabin games and team activities help them meet people beyond their usual friendship group.
Trying a new activity or improving a skill can build confidence.
Yes. Phone 032 485 3778 to arrange a visit before booking. Visits must be booked in advance because access to camp is controlled.
View the cabins and camp facilities before your visit.
Holiday Camps
Who looks after your child, and how to raise a concern.
Camp has controlled access, security guards, CCTV and 24-hour supervision. Counselors stay in camper cabins overnight. Staff must not be alone with a camper, share personal contact details or accept campers on their personal social-media accounts.
Counselors undergo screening and training. A qualified lifeguard supervises beach activities, and water participation depends on swimming ability and water-safety requirements. A qualified Health Centre Manager handles medical concerns, with a doctor on call.
If you are worried about something that happens at camp, contact management directly.
Recruitment includes interviews, police clearance and reference checks, followed by two to three weeks of training. Training covers First Aid, CPR, child behaviour and supervision.
We use Safehire Digital Risk Screening before counselors work with children, including returning counselors who have been away for a period. It checks online information for potential risks, with findings reviewed by people before being reported. Sugar Bay uses this alongside interviews, police clearance, references and training when making recruitment decisions.
After each camp, the team reviews campers’ feedback about their activities and counselors.
Trained counselors supervise campers during activities, meals and cabin time. Cabin counselors stay with campers overnight, so your child has someone to ask for help if they wake up frightened or feel unwell.
Tell us about any night-time support your child usually needs, and encourage them to ask their counselor whenever something is wrong.
Campers cannot move around camp on their own. Our “rule of three” prevents a camper being alone with just one other camper or counselor. A camper returning to their cabin, for example, must have at least two other people with them, including their cabin counselor.
Campers can ask their counselor for help when they need it.
Related answer Bathroom and changing privacy
Bullying, pranks and practical jokes are not allowed. Counselors watch for teasing, exclusion and changes in behaviour, intervene when they notice a problem and report incidents to senior staff even if the immediate issue seems resolved.
The Camp Mom/Dad, the staff member responsible for camper wellbeing, can help with further support. Serious behaviour issues may lead to parent contact or a camper being sent home.
Your child can tell any staff member what is happening. You can contact management directly if you have a concern.
Contact the camp office directly on 032 485 3778 and ask to speak to management about your concern. Share what happened and any details that may help the team respond.
Children can approach another counselor or staff member if they feel uncomfortable with someone. Please encourage your child to speak up, even if they are unsure how to describe what happened.
Counselors get to know campers through shared meals, activities and time in the cabin. They learn names and interests, notice who is being left out and help campers take part. Care is adapted to what a child needs.
The Camp Mom/Dad is the staff member responsible for camper wellbeing. They help with difficulties, support counselors and coordinate parent communication through the office.
Training covers child behaviour, listening and everyday difficulties such as homesickness or settling into a group. Counselors report concerns to senior staff and can involve the Camp Mom/Dad, who oversees camper wellbeing.
For a child who needs additional or specialist support, discuss their needs before booking so we can assess whether camp’s setting and support are suitable.
Holiday Camps
Swim assessments, water activities and supervision.
Your child does not need to be a strong swimmer to come to Sugar Bay. If your child cannot swim, contact us before booking to discuss which activities are suitable.
Weaker swimmers may take part in water activities with a lifejacket, except for advanced (Level 3) beach activities and the UFO pool activity, which are for stronger swimmers. Weaker swimmers must wear a lifejacket whenever they are in or around water.
Arts and crafts, climbing, BMX, archery and team sports provide choices away from the water. See how swimming ability is assessed.
New campers have their swim assessment on the morning of the first full day of holiday camp, before activities begin. It helps us decide which water activities are suitable and what support a camper needs. Returning campers do not need another swim test if their previous test was completed within the past year, regardless of age.
If your child cannot complete the test, they receive a black-sleeved rash vest and cannot take part in the UFO, an inflatable water activity.
At the beach, campers wear swimming tops called rash vests. Yellow sleeves identify stronger swimmers; black sleeves identify weaker swimmers who need flotation support. Rash vests identify ability; they do not replace lifejackets.
Weaker swimmers must wear lifejackets in and around water. Stronger swimmers must also wear them for stand up paddleboarding (SUP) and kayaking in the lagoon and ocean. Activity progression levels are separate from the swimming assessment.
Water activities are supervised by trained counselors and qualified lifeguards. During beach activities, a qualified lifeguard with First Aid Level 3 oversees water safety and responds to emergencies. Campers follow the restrictions set by their swim assessment, and access to the waterfront is controlled.
Campers also learn water-safety rules and use a buddy system during water activities.
Holiday Camps
Medical care, medication and individual support.
A qualified Health Centre Manager is available at camp to manage medical concerns and emergencies, and a doctor is on call. All Sugar Bay staff receive First Aid training and are familiar with the camp’s emergency procedures and protocols. The team can arrange further medical care when needed.
Counselors report health concerns to the Health Centre, where records are kept and medical communication with parents is coordinated. Parents are contacted directly if their child is unwell. Cabin counselors also check on campers resting in the Health Centre and bring them their meals.
Please give us accurate medical information and contact details before arrival, including an alternative contact if you may be difficult to reach.
If your child has asthma, an allergy or a chronic condition, discuss their needs with us before booking so we can agree care arrangements with you. Tell us about the condition, triggers, prescribed medication, dosages and directions for use. Contact holidays@sugarbay.co.za to arrange this discussion with the team.
Routine medication is handed in on arrival and managed through the Health Centre. Counselors help campers attend at the required times. Emergency medication has separate preparation and handover requirements.
Bring two sets of emergency medication: one for the Health Centre and one for your child’s day bag. Provide the prescribed dosage and instructions, and agree the care arrangements with the health team before arrival.
The day bag is marked with a pink band identifying the medication it carries. Relevant counselors are briefed. For younger campers, the cabin counselor makes sure the bag goes to the beach; a counselor keeps it during water activities and helps younger campers use their medication.
Contact holidays@sugarbay.co.za before booking so we can understand the support your child needs and assess whether camp is suitable. It helps to explain how they communicate, get around, manage personal care and respond to busy or unfamiliar settings.
We will discuss the facilities, activities and available support with you. Any arrangements your child depends on need to be agreed before their place is confirmed.
Please let us know privately before camp. Our counselors are trained to handle bedwetting discreetly and with care, without making it a source of embarrassment for your child.
Tell the team what usually helps at home and discuss any overnight items or arrangements your child may need. They should know they can ask their cabin counselor for help.
Sugar Bay is in Zinkwazi Beach, outside the malaria-risk areas shown on the NICD’s malaria risk map. Mosquitoes are still present, so insect repellent is on the packing list.
If your journey includes other destinations, ask a healthcare professional about precautions for the full itinerary.
Holiday Camps
Sleeping, eating and choosing activities.
Campers stay in wooden cabins with bunk beds, en-suite bathrooms and bedding supplied. Holiday cabin groups are arranged by grade, with campers of similar ages and gender together. Counselors stay in the cabins overnight.
Counselors help campers organise their belongings and support younger campers with everyday routines, including reminders to brush their teeth and pack their day bags. Housekeeping cleans the bathrooms daily.
Please discuss any particular rooming needs when booking. View the cabins and camp facilities.
Camper cabins have en-suite bathrooms with individual showers and toilets in private cubicles. Changing takes place only inside the cubicles.
If your child needs help with showering, changing or personal care, please discuss their needs with our team before booking so the arrangements can be agreed in advance.
You can request that siblings or friends share when booking. Cabin groups are arranged by grade, with campers of similar ages and gender together, so a request may not fit the usual grouping.
Our bookings team will confirm what is possible for your session.
A typical day follows this pattern. Timings vary with the season and programme.
Campers choose from water sports, outdoor activities, sport and creative activities. Examples include surfing, kayaking, BMX, skating, archery, climbing, arts and crafts, dance and drama.
Our full activity list shows the wider selection. Activities available during a session depend on the programme, conditions and age and ability requirements. Campers who want to develop a skill can join the certified activity programme.
Our certified activity programme lets campers learn a skill and work through Intro Class, Level 1, Level 2 and Level 3, depending on the activity. The programme covers dance, skating, BMX, ropes, art, paintball, bodyboarding, surfing, stand up paddleboarding (SUP) and kayaking.
These are Sugar Bay activity levels and certificates, separate from the swimming assessment. Campers can choose to work towards them; they are not required to complete every level.
The UFO pool activity is restricted to stronger swimmers wearing yellow sleeves. Water-participation and lifejacket rules also apply.
Activities are not restricted simply by being in the Junior, Intermediate or Senior camp section. Each activity’s own requirements still apply.
Activities change when conditions make them unsuitable. Outdoor ropes activities do not run in the rain, although the indoor climbing wall can. Level 3 ocean SUP and kayaking only run when ocean conditions are safe.
Campers stay indoors during thunderstorms with lightning or high winds. Camp has an indoor sports hall and indoor climbing wall; the team adjusts the programme to the conditions.
Yes. Campers choose from the activities available through our free-choice programme. If your child is uncomfortable with an activity, they can ask a counselor about another option.
Choosing an activity does not change its safety requirements. Water participation also depends on swimming ability, and campers still follow the daily routine and camp rules.
Available activities also depend on the programme, conditions and each activity’s age and ability requirements.
Camp fees include three meals a day. Cabin groups eat together, with counselors serving small portions and offering seconds. Fruit and vegetables are available at meals.
If your child refuses a meal, our Camp Mom, who looks after camper wellbeing, talks with them to understand why, and we offer another meal. If they still will not eat, we contact you to explain what is happening.
Let us know about restricted eating before camp so we can discuss the available meals. Parents may pack additional meals if needed. See the separate dietary and allergy arrangements.
There is no additional charge for holiday campers’ dietary requirements. Tell us about food allergies and dietary needs before booking so the team can confirm suitable arrangements. Parents are welcome to pack additional meals if required.
For a food allergy, include the triggers and prescribed medication in your child’s medical information. Read the medical preparation requirements.
Label belongings and pack with your child so they know what they have brought. Our packing guide explains what to bring, swimwear requirements and what to leave at home. Cabin bedding and activity equipment are supplied.
After booking confirmation, you will receive a packing list, camp information pack (“Survival Kit”) and the relevant transport information or directions. Check your session details for theme outfits or excursion items, and follow the emergency-medication requirements where relevant.
Girls should bring a one-piece swimming costume with swim shorts to wear over it. Boys should bring swim shorts. Bikinis and speedos are not permitted.
See the packing guide for footwear and other items needed for water activities.
Contact the office if something has not come home. We keep lost property for three months, then donate it. Parents can collect items or arrange their own courier.
Label everything with your child’s full name and pack a checklist. Counselors help campers organise belongings, check day bags and look for missing items. Lost-property tables and daily announcements help campers recognise their things before departure.
Holiday Camps
Ways to stay connected while your child is at camp.
Parents of holiday campers can join the camp’s optional WhatsApp group for general daily updates. The group link is sent before camp. Separate transport groups provide journey updates for families using the coach or airport transfers.
We also share camp photographs. Your child’s wellbeing is discussed with you directly if they are unhappy or unwell.
Yes. You can email your child at away@sugarbay.co.za. Include their full name so we can identify the right camper. Messages are distributed at mealtimes on scheduled days, and campers are encouraged to write home.
For an urgent concern, contact the camp office directly instead of using camper mail.
Direct phone calls are limited during camp. Calls for special circumstances, such as a birthday, can be arranged through the office.
If you are worried about your child or need to discuss a personal matter, please phone the office. Our team can discuss the situation and appropriate contact arrangements with you.
Phones are handed in on arrival and returned on departure. Campers may bring a phone for their journey, including a flight or the Sandton coach, but do not use it during the camp session.
Parents can stay in touch through the office, parent updates and camper mail.
Contact the office for an update if you have not seen your child in photos and are worried about them. Photos capture only part of the day, and some campers prefer being photographed less often.
Related answer Photo and video permissions
Camp photographs and videos may be used for promotion in print, digital media and Sugar Bay’s social-media channels. To opt your child out of this use, notify the bookings manager in writing at least 24 hours before the holiday camp starts.
Email holidays@sugarbay.co.za with your child’s name and camp dates so the team can identify their booking.
Phone the camp office on 032 485 3778. For general queries, you can also WhatsApp 082 525 9503 or email holidays@sugarbay.co.za.
Use direct contact with the team for personal concerns about your child rather than posting private information in a parent group or social-media comment.
Holiday Camps
Getting here, settling in and heading home.
Sugar Bay is at 21 Nkwazi Drive, Zinkwazi Beach, on KwaZulu-Natal’s North Coast, South Africa. Find directions and the camp location.
You can bring your child to camp or arrange one of our supervised transport options.
| Service | Each way | Return | Included |
|---|---|---|---|
| Sandton coach | R1 250 | R2 500 | Trained staff accompany campers in both directions; a Wimpy meal is included on each trip. |
| King Shaka airport transfers | R350 | R700 | Counselors welcome campers at the airport and accompany them to camp. Our team assists with airport check-in on departure. |
Coach seats are limited and the service depends on sufficient bookings. Confirm availability and arrange transport with our bookings team when booking camp.
You can also bring your child to camp at 21 Nkwazi Drive, Zinkwazi Beach. Confirm timings for your chosen session before making travel arrangements, and use the arrival and collection details supplied for your camp.
Yes. For campers younger than 13 flying without a parent or guardian, we recommend an airline unaccompanied-minor service where available. Check age limits and arrange this directly with the airline before booking flights. Parents are responsible for flight bookings and the required paperwork.
Our team meets your child at the airline handover point at King Shaka and accompanies them to camp. On departure, we assist with check-in and stay with them until the formal handover to airline staff. Send us the full flight details and arrangements for the airline’s unaccompanied-minor service well in advance.
Use the arrival and departure times supplied for your session. Counselors welcome families and guide campers through check-in. Confirm your contact details and medical information, and hand in routine medication. Counselors then help campers settle into their cabins.
For collection, provide a copy of the collecting person’s ID and their contact details. Tell bookings in advance if someone else will collect your child or you need a different arrangement. Pets are not allowed at camp.
Arrange late arrival or early collection directly with the office. There are no deductions from the camp fee for arriving late or leaving early. The booking terms also provide for payments to be retained for early withdrawal.
For collection, the team needs the collecting person’s ID copy and contact details. Read the collection arrangements.
Holiday Camps
Dates, fees and the details that help you plan ahead.
Prices vary by session and length of stay. View camp dates and prices, then Book a holiday camp. Our bookings team can help with choosing a session or arranging transport.
Complete the booking form and pay the deposit to reserve a place. Deposit payment indicates acceptance of the booking conditions. Enrolment is complete only when full payment has been received. See deposit and payment deadlines.
Check the details for your chosen session and ask bookings to confirm any other charges before paying.
Campers use a tuckshop account for purchases at our camp shop. A spending amount is allocated when you book, and tuckshop spending is extra to the camp fee. You can cap your child’s spending, limit sweets and other treats, and choose healthy-snack options.
The account is linked to your child’s name and photograph, so they do not need to carry cash or a tuckshop card. Unused money can be refunded or kept on your child’s account for their next visit.
Missing the payment deadline may result in the place being lost. Overdue accounts carry a charge of 1.75% per month. Your confirmation invoice includes payment details.
The first child pays the normal camp price. Each additional sibling receives a R700 discount, provided the children share the same surname.
Ask our bookings team to confirm the total for your family when booking.
If you cancel your booking, the R1 000 deposit is non-refundable.
There are no refunds for dismissal or early withdrawal, and no deductions for arriving late or leaving early.
You can request to move your deposit to another camp date up to three times; written changes must reach us at least one week before camp. For cancellations where only part of the balance has been paid, or to request the full terms, contact the holiday bookings team.
Request booking changes in writing at least one week before camp starts. Date changes must be arranged with the bookings team and depend on availability.
The R1 000 deposit can be transferred to another camp date up to three times. If that transfer limit is exceeded, the deposit is forfeited. A transfer does not make the deposit refundable if you cancel. Email holidays@sugarbay.co.za to request a change.
School Tours
Programmes, learning objectives and day visits.
Schools can choose fun and bonding tours, leadership and Life Orientation programmes, Geography, History and Sociology, Biology, sports and speciality tours, or service learning and community engagement.
Tours combine educational activities with time to explore camp. Explore our school-tour programmes for ideas.
School groups visit during term time and follow a programme agreed with their school. Counselors lead activities and support campers during meals, cabin time and the daily routine.
School tours have a 1:5 staff-to-camper ratio and 24-hour supervision, with at least two counselors sleeping in each camper cabin. Qualified lifeguards supervise water activities. See the teachers’ role during the visit.
For 2027 school tours, two groups usually share camp. Exclusive use is not promised unless your group has more than 170 campers, and must be confirmed when booking.
If having camp to yourselves is important, include this in your quote request.
Yes, subject to availability, for groups of at least 40 campers. Day visits run from 09:00 to 15:00. The 2026 day-visit price is R300 per camper, including lunch and a snack.
Teachers attend day visits free. If they eat lunch with us, the current charge is R50 per teacher.
Contact the school-tour team to confirm your date and activity programme. Ask for current camper and teacher lunch rates if booking for a later year.
Contact us as soon as your school has proposed dates. Popular weeks can be booked a year or more ahead. If your dates are flexible, the school-tour team can suggest available options.
Your school confirms its booking by submitting the required signed booking form and paying the deposit. Read how long provisional dates are held and how to confirm.
A school tour gives children time to work with classmates beyond their usual friendship groups. Shared challenges, team activities and reflecting on the day can help them practise cooperation and decision-making.
The programme can connect practical experiences to your school’s learning objectives, whether that means a subject focus, leadership or class bonding. Trying new activities and managing daily routines also give campers opportunities to practise independence.
Yes. Tell us the grades attending, your curriculum and what you want the group to gain, such as subject learning, leadership, teamwork or bonding. The programme team combines educational sessions and camp activities around those aims and the length of your stay.
Activities may change for practical reasons. Excursions and guest speakers need separate costing and advance agreement. See activity requirements and the information needed before arrival.
The programme team will plan activities around your group and the length of your visit. Water activities also depend on campers’ swimming ability and the applicable safety requirements.
School Tours
Quotes, deposits, deadlines and cancellation terms.
The minimum school-tour group size is 40 campers. Overnight tours are priced by group quote. Send your dates, length of stay, camper numbers and programme needs to tours@sugarbay.co.za.
The 2027 peak-season rate is R1 775 per camper per night, based on a six-night stay. Discounted quotes depend on agreed minimum numbers and the length of stay. Your quote sets the minimum stay; six nights is the basis of the published peak rate.
If numbers fall, the group remains liable for the minimum number on its booking. See what the quote includes.
Ask for any extras you need to be included in your quote.
Under the 2027 terms, provisional dates are held for 14 days from the invoice date. Within that time, submit the booking form signed by the organiser and pay the deposit. Use your school or group name as the payment reference and email proof of payment to tours@sugarbay.co.za.
After deposit payment, the school receives the terms and conditions form to sign and return promptly. Request the full terms from the school-tour team before committing to the booking.
For 2027 school/group bookings, the non-refundable deposit is R20 000 for invoices below R200 000, or 10% for invoices of R200 000 or more.
The balance is due two months before arrival. Bookings made less than two months before arrival require full payment immediately. Late payment can result in losing the booking; groups cannot enter camp with an outstanding invoice balance.
International groups pay in South African rands. A 2027 international bank transfer carries an additional R500 charge.
The deposit is non-refundable, regardless of when you cancel. Refunds apply only to payments received beyond the deposit:
| Notice before arrival | Refund |
|---|---|
| More than three months before arrival | 100% refunded. |
| More than one month, up to and including three months before arrival | 50% refunded. |
| One month or less before arrival | No refund. |
This applies to full and partial payments beyond the deposit. For example, R300 000 paid including a R30 000 deposit leaves R270 000; a 50% refund is R135 000. Every cancellation is reviewed individually and requires the Director’s approval in line with this policy.
For a later visit, see requests to move dates or hold a payment. Ask tours@sugarbay.co.za for the full school/group terms.
Contact the school-tour team to request a date change or ask whether your payment can be held while you choose another date. With at least six months’ notice, the team will consider transferring the deposit. A transfer is not guaranteed and is not a refund.
Under the 2027 terms, ordinary booking changes and optional extras must be requested in writing at least six weeks before arrival. Changes need written confirmation and a revised invoice; extras must be paid before they can be accommodated.
Schools can notify the booking team in writing of changes to camper numbers at least seven days before arrival. The agreed minimum group number remains part of the booking’s pricing conditions.
If an individual camper cancels at the last minute because they cannot attend, a refund will be provided if a doctor’s note is supplied. Contact the school-tour team to arrange this individual cancellation; it is separate from cancelling the whole tour.
School Tours
Counselors, teachers and medical arrangements.
Counselor recruitment includes interviews, police clearance and reference checks. Training covers First Aid, CPR, child behaviour, supervision and activity instruction, followed by practical evaluation and ongoing assessment.
We use Safehire Digital Risk Screening before counselors work with children, including returning counselors who have been away for a period. It checks online information for potential risks, with findings reviewed by people before being reported. Sugar Bay uses this alongside interviews, police clearance, references and training when making recruitment decisions.
Sugar Bay counselors lead the programme and supervise campers. Teachers can observe or join activities and share information that helps the camp team support the group. Teachers also handle signing campers out when they are collected and are responsible for all communication with parents.
Before arrival, agree the school’s main contact, how concerns will be communicated and the accompanying teachers’ responsibilities. The school also has parent-permission obligations and medical responsibilities.
School campers have their swim assessment at the start of the visit, before activities begin. The timing depends on the group’s arrival:
Campers who cannot complete the test receive a black-sleeved rash vest and cannot take part in the UFO, an inflatable water activity. Weaker swimmers must wear lifejackets in and around water; rash vests identify swimming ability and are not flotation equipment.
Teachers are responsible for all communication with parents during a school tour, including updates and contact if a camper is ill or distressed.
If you are worried about your child, contact the school’s accompanying teacher or designated tour contact. Before the visit, ask your school how updates will be shared and which contact to use for an urgent concern, including after hours.
Under the 2027 school/group terms, the school is responsible for campers’ medical bills. Accompanying school representatives must be able to supply medical-insurance details.
They must arrange transport to and from medical care or pay Sugar Bay’s transport charge if camp arranges it. The school should obtain advance parent or guardian permission for necessary emergency treatment and ensure campers have adequate medical and property insurance.
The school organiser collects medical information and discusses conditions, allergies and support needs with the camp team in advance. For 2027 bookings, include full medical details in the Detailed Information Form, due one month before arrival. Ask the team how to submit sensitive information securely.
Hand in routine medication on arrival with the parent’s or guardian’s instructions. A qualified Health Centre Manager manages medical concerns, with a doctor on call.
Medication carried by a camper stays in a personal bag marked with a pink band identifying its type. Relevant counselors are briefed; for younger campers, the cabin counselor makes sure the bag goes to the beach. Agree individual care arrangements before the visit.
School Tours
Camper cabins, teacher rooms and catering.
School campers stay in wooden cabins with bunk beds, bedding and en-suite bathrooms. Showers and toilets have individual private cubicles; changing takes place inside the cubicles. At least two counselors stay in each camper cabin overnight.
Facilities include a pool, sports field, climbing and adventure activities, creative spaces and dining facilities, with access to beach and lagoon activities. View the camp map. Teacher accommodation is separate.
Teachers stay separately from campers in the teachers’ lodge, which has en-suite rooms and a private deck.
For every 25 campers booked, your school receives one complimentary double room for up to two teachers sharing.
Extra rooms are charged per room, per night:
Confirm your room allocation and total accommodation cost on the group invoice.
Our school-tour menu includes child-friendly meals and fresh fruit at every meal. Most dietary requirements and food allergies can be catered for with enough notice. Include these in the Detailed Information Form, due one month before a 2027 visit.
Some food intolerances cannot be accommodated. Campers may bring specific foods such as gluten-free bread; confirm individual requirements with the team. Read about halal and kosher food, including the charge for separately sourced meat.
Sugar Bay serves halal food but does not operate a halal kitchen. Campers are welcome to bring their own kosher or halal food if needed.
If your school requests meat ordered separately from a halal butcher, this catering arrangement adds 10% to the full camp invoice. The charge is for the requested sourcing arrangement. Confirm whether your school needs it and the total quoted cost before booking.
School Tours
Forms, packing, travel and practical arrangements.
Under the 2027 school/group terms, the school or organisation must obtain written parent or guardian acknowledgement of the programme, permission for activities and acknowledgement of their risks.
Obtain advance permission for necessary emergency medical treatment and ensure campers have adequate medical and property insurance. Promotional photograph and video objections have a separate deadline.
Tell your school’s principal or tour organiser if you object to your child being photographed or filmed for promotion. The principal or organiser must email the objection to Sugar Bay at least 48 hours before camp, identifying the campers concerned.
The organiser can contact tours@sugarbay.co.za to make these arrangements.
School groups can travel by bus or fly into King Shaka International Airport. Sugar Bay can arrange a chartered bus company to collect a school group from the airport and bring it to camp.
Transport is excluded from the 2027 school/group accommodation rate. Agree group size, flight times, the return journey, supervision and the full transfer quote with the school-tour team before booking travel.
Bus-driver accommodation must be arranged in advance and costs R500 per driver per night under the 2027 terms. Drivers must sign the camp’s terms before arrival.
Personal transport, such as airport trips, doctor visits or shopping errands, has separate charges payable in cash on the day. Confirm the charge and journey details with the team; these are separate from a chartered school-group transfer.
Use the packing guide for clothing, swimwear and other items to bring. Bedding is supplied. Follow any extra instructions from your school for its programme.
Parents should give the school organiser complete medical and dietary information in time for the school’s deadlines. Read about medical information and medication for school tours.
For 2027 school/group bookings, use this checklist:
Provide school and organiser contacts, dates, camper numbers and grades, teacher-room needs, transport plans, learning objectives and full medical and dietary details. Include relevant curriculum material and obtain the required parent permissions.
Standard arrival is 15:00–16:00 and departure is 08:00–09:00. Early arrivals and late departures must be booked in advance and carry extra charges. Earlier departures can be requested; hot breakfast is not available before 07:00.
Teachers handle signing campers out when they are collected. Follow the arrangements provided by your school.
Campers use a prepaid account at the tuckshop, our camp shop. They hand in their spending money on the first day and receive any unused balance at the end of camp.
For 2027 school visits, we recommend R80 per camper per day, plus R200 for camp souvenirs. Follow any additional instructions from your school.
If only one school is on tour, lost property is sent back with that school. If more than one school is on tour, we keep it for three months and then donate it to charity.
Label belongings with your child’s full name. Tell the school organiser if something is missing after the visit so it can be traced.
032 485 3778holidays@sugarbay.co.zatours@sugarbay.co.zaZinkwazi Beach, KwaZulu-Natal